Technical Support Engineer

Application ends: May 18, 2026

Job Description

As a Technical Support Engineer, you will be part of a dynamic IT support team responsible for providing technical assistance to clients and end-users. You will troubleshoot issues, resolve technical problems, and ensure smooth functioning of systems and applications. This role is ideal for candidates looking to start their career in IT support, networking, or system administration.

Key Responsibilities

Provide technical support to customers via phone, email, or chat.
Troubleshoot hardware, software, and network-related issues.
Diagnose and resolve technical problems in a timely manner.
Install, configure, and maintain computer systems and applications.
Monitor system performance and escalate issues when necessary.
Maintain proper documentation of issues and resolutions.
Assist users with product-related queries and provide guidance.
Collaborate with internal teams to resolve complex technical issues.
Ensure high levels of customer satisfaction through excellent service.
Stay updated with new technologies and support tools.

Skill & Experience

Basic knowledge of computer systems, networking, and operating systems.
Familiarity with Windows/Linux environments is an advantage.
Strong problem-solving and analytical skills.
Good communication and interpersonal skills.
Ability to work in a team-oriented environment.
Willingness to learn and adapt to new technologies.
Prior internship or certification (optional but preferred).

Job Overview

Date Posted

June 20, 2026

Location

Hyderabad

Gender

Both

Qualification

Bachelor Degree (B.Tech, B.Sc, BCA or related field)

Experience

Freshers

Reach Us

Get In Touch

Emial

careerestates@gmail.com

Phone Number

+91 9000130442